The Tennessee Valley Authority on Wednesday said it takes “full responsibility” for the impact of the first-ever mandatory power outages during the cold weather on Friday and Saturday last week, and it is reviewing what happened.
“We at TVA take full responsibility for the impact we had on our customers,” the electrical provider said in a press release posted on its website. “We never want to impact anyone’s energy at any time. This is not the way we want to serve our communities and customers.
“We are conducting a thorough review of what occurred and why. We are committed to sharing these lessons learned and—more importantly—the corrective actions we take in the weeks ahead to ensure we are prepared to manage significant events in the future.”[Read more…]