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DOE names IIa as woman-owned small business of year

Posted at 8:04 pm June 30, 2015
By Oak Ridge Today Staff Leave a Comment

Bonnie C. Carroll, IIa founder and CEO, center, receives the DOE Woman-owned Small Business Award for Fiscal Year 2014 from John Hale III, director of the Office of Small and Disadvantaged Business Utilization for DOE. (Photo courtesy IIa)

Bonnie C. Carroll, IIa founder and CEO, center, receives the DOE Woman-owned Small Business Award for Fiscal Year 2014 from John Hale III, director of the Office of Small and Disadvantaged Business Utilization for DOE. (Photo courtesy IIa)

 

The U.S. Department of Energy has named Information International Associates, or IIa, its Woman-owned Small Business for Fiscal Year 2014.

Bonnie C. Carroll, IIa founder and chief executive officer, accepted the award at the 14th Annual DOE Small Business Forum and Expo in Phoenix, Arizona, on June 17, 2015, from John Hale III, director of the DOE Office of Small and Disadvantaged Business Utilization.

Each year, DOE recognizes the exceptional performance of a woman-owned small business directly contributing to the accomplishments of core DOE mission objectives and requirements, a press release said. In presenting the award, Hale cited IIa’s innovation and technical solutions, which exceeded contract requirements in responding to cyber security concerns, as well as its exceptional customer service and efficiency, the release said.

DOE, the largest civilian contracting agency within the federal government, awarded a total of $6.6 billion in contracts in FY 2014 to prime and subcontracts. [Read more…]

Filed Under: Business, Front Page News, Oak Ridge, U.S. Department of Energy Tagged With: application development, Army Corps Research Labs, Bonnie C. Carroll, customer service, cyber security, Department of Defense Technical Information Center, DOE, DOE Office of Small and Disadvantaged Business Utilization, DOE Small Business Forum and Expo, efficiency, electronic arts, Environmental Protection Agency, IIa, Information International Associates, Information Science, information technology, innovation, Institute of Museum and Library Services, IT, IT infrastructure, John Hale III, Nuclear Regulatory Commission, Oak Ridge, Oak Ridge National Laboratory, Office of Science, Office of Scientific and Technical Information, OSTI, technical solutions, U.S. Air Force, U.S. Department of Energy, U.S. Patent and Trademark Office, Web design, woman-owned small business

Customer Service Workshop at Oak Ridge Chamber on Thursday

Posted at 7:26 am October 7, 2014
By Oak Ridge Today Staff Leave a Comment

Customer service expert Bill Drury will present a workshop on customer service on Thursday, October 9, at the Oak Ridge Chamber of Commerce.

The workshop is titled “A Passion for Service” and will discuss how to win customers and reduce lost sales. It’s scheduled from 8:30 a.m. to noon Thursday at the Chamber.

From 1985 until 1990, Drury was the national training consultant for the Zig Ziglar Corporation. He speaks, trains, and travels extensively, and has proven to be one of the most effective and entertaining speakers in the industry, a Chamber of Commerce press release said. [Read more…]

Filed Under: Business, Front Page News, Oak Ridge Tagged With: A Passion for Service, Bill Drury, customer service, customers, Oak Ridge Chamber of Commerce, restaurants, retailers, sales, shoppers

Sitel to add 125 jobs in Oak Ridge

Posted at 10:57 am September 22, 2014
By Oak Ridge Today Staff 3 Comments

Sitel Logo

Sitel on Monday announced a major hiring effort of more than 125 new employees at the company’s Oak Ridge facility. Newly hired associates will provide inbound customer service support for a leading loan acquisition and servicing provider. The hiring effort will continue within the local community for the next 60 days, a press release said.

“Thanks to the hard work and dedication the Sitel Oak Ridge staff has provided our clients, we’re able to bring more job opportunities to the Oak Ridge community,” said Oak Ridge Site Director Cassidy Klundt. “We look forward to expanding our current team and continuing to provide high-quality customer service support on behalf of our clients.” [Read more…]

Filed Under: Business, Oak Ridge, Top Stories Tagged With: Cassidy Klundt, Commerce Park, customer service, hiring, jobs, Oak Ridge, Sitel

Oak Ridge Chamber to host customer service workshop Oct. 9

Posted at 9:14 pm August 18, 2014
By Oak Ridge Today Staff Leave a Comment

Oak Ridge Chamber of Commerce

The Oak Ridge Chamber of Commerce is pictured above.

The Oak Ridge Chamber of Commerce will host a customer service seminar led by Bill Drury on October 9 from 8:30 a.m.-noon at the chamber.

Entitled “A Passion For Service,” the seminar will focus on how to win customers and reduce lost sales, a press release said. A discount is available for chamber members.

From 1985 until 1990, Drury was the national training consultant for the Zig Ziglar Corporation. He speaks, trains, and travels extensively, and he has proven to be one of the most effective and entertaining speakers in the industry, the release said.

Subjects that Drury will cover include the following: [Read more…]

Filed Under: Business, Front Page News, Oak Ridge Tagged With: Bill Drury, customer service, Oak Ridge Chamber of Commerce, seminar, Zig Ziglar Corporation

Leslie England joins TNBank as assistant VP

Posted at 9:52 pm December 26, 2013
By Oak Ridge Today Staff Leave a Comment

Leslie England

Leslie England

Leslie England has joined TNBank as assistant vice president. Her responsibilities will include current customer development, new business initiatives, and marketing responsibilities, a press release said.

England has 15 years banking experience and a bachelor’s degree from Tusculum College, the release said.

She previously worked for more than a decade for Oak Ridge Utility District, where she was director of customer service and marketing and business development, and she has served on several local association boards.

“I am fortunate to be joining such a respected company that is community-oriented and offers top-quality banking products and services,” England said in the Thursday afternoon press release. [Read more…]

Filed Under: Business, Front Page News, Oak Ridge Tagged With: bank, business, customer development, customer service, Jada Blade, Leslie England, marketing, Oak Ridge Utility District, TNBank, Tom Tuck

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Classifieds

Availability of the draft environmental assessment for off-site depleted uranium manufacturing (DOE/EA-2252)

The U.S. Department of Energy (DOE) National Nuclear Security Administration (NNSA) announces the … [Read More...]

Public Notice: NNSA announces no significant impact of Y-12 Development Organization operations at Horizon Center

AVAILABILITY OF THE FINAL ENVIRONMENTAL ASSESSMENT FOR THE OFFSITE HOUSING OF THE Y-12 DEVELOPMENT … [Read More...]

ADFAC seeks contractors for five homes

Aid to Distressed Families of Appalachian Counties (ADFAC) is a non-profit community based agency, … [Read More...]

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