Customer service expert Bill Drury will present a workshop on customer service on Thursday, October 9, at the Oak Ridge Chamber of Commerce.
The workshop is titled “A Passion for Service” and will discuss how to win customers and reduce lost sales. It’s scheduled from 8:30 a.m. to noon Thursday at the Chamber.
From 1985 until 1990, Drury was the national training consultant for the Zig Ziglar Corporation. He speaks, trains, and travels extensively, and has proven to be one of the most effective and entertaining speakers in the industry, a Chamber of Commerce press release said. [Read more…]