ORNL Federal Credit Union will temporarily close its lobbies on Monday.
The temporarily closures were announced after the Centers for Disease Control and Prevention this week declared the Knoxville market a “hotspot” for the new coronavirus that causes COVID-19, the credit union said.
“With the exponential increase in the number of cases, we are changing which services are available in branch lobbies,” ORNL Federal Credit Union said. “Lobby access will not be granted for routine transactions that can be performed at an ITM/ATM, drive-through lanes, or through online and mobile banking.”
Beginning Monday, customers should use digital services, drive-throughs, or ATMs and ITMs (automated teller machines and interactive teller machines) for:
- cash and check deposits,
- check cashing,
- balance inquiries,
- loan payments, and
Lobbies will be available for essential, non-transactional services such as loan closings, access to safe deposit boxes, etc. You should make an appointment by calling your branch. Members are required to wear a mask while inside a branch. If you do not have a mask, one will be provided to you at no charge, the credit union said.
You can find your nearest branch location and its phone number here.
ORNL Federal Credit Union said it has been committed to protecting the health and safety of its members and employees since the COVID-19 pandemic began in mid-March.
“We ask that you protect yourself and others by using online and mobile banking,” ORNL Federal Credit Union said. “Both allow you to manage your accounts safely from the comfort of home.”
More information will be added as it becomes available.
You can contact John Huotari, owner and publisher of Oak Ridge Today, at (865) 951-9692 or [email protected]
Most news stories on Oak Ridge Today are free, brought to you by Oak Ridge Today with help from our advertisers, sponsors, and subscribers. This is a free story. Thank you to our advertisers, sponsors, and subscribers. You can see what we cover here.
Do you appreciate this story or our work in general? If so, please consider a monthly subscription to Oak Ridge Today. See our Subscribe page here. Thank you for reading Oak Ridge Today.
We also accept donations. You can donate here.
Copyright 2021 Oak Ridge Today. All rights reserved. This material may not be published, broadcast, rewritten, or redistributed.