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County wants to improve access to government services

Posted at 5:55 pm July 17, 2024
By Oak Ridge Today Staff Leave a Comment

Anderson County Mayor Terry Frank is asking residents for help improving physical and electronic access to county government facilities and services.

A kickoff meeting for the “Access Anderson County Initiative” is scheduled for 4:30 p.m. Thursday, August 1, in Room 118A of the Anderson County Courthouse at 100 North Main Street in Clinton.

“Clear and effective government signage, as well as website navigation, can help county government facilities and departments communicate effectively with citizens, as well as improve safety,” a press release said. “It can also help provide citizens with the information they need to access government and resources.”

“We want to improve our signage for citizens, whether it’s inside the courthouse building, or at off-site locations,” Frank said. “We would also like to look at incorporating other technologies to better assist citizens, such as digital signage. I regularly encounter citizens who are unsure of where they need to go for services, and I’m hopeful improved signage and directional guidance can help.”

The Access Anderson County Initiative will include a planning process, organizing volunteers to visit county facilities or websites to identify gaps, data gathering, recommendations for improvements, and recommendations for ongoing maintenance—such as identifying broken links on the county’s website.

The Access Anderson County Initiative will also work closely with Anderson County’s American with Disabilities Act Committee to ensure any ADA-related feedback or data gained during the process, will be forwarded to the ADA Committee.

For questions or more information, contact Leean Tupper at Ltupper@andersoncountytn.gov or Frank at Tfrank@andersoncountytn.gov, or by phone at (865) 457-6200.

More information will be added as it becomes available.

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Filed Under: Anderson County, Front Page News, Government, Top Stories Tagged With: Access Anderson County, Anderson County, government services, Terry Frank

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