The Oak Ridge Utilities Business Office will return to the Municipal Building following the completion of renovations. The Utilities Business Office, or UBO, will reopen in its updated space on Monday, February 10, the Oak Ridge Electric Department said.
UBO operations were moved to the nearby Oak Ridge Civic Center for about four months while renovations were under way. The changes were needed to increase efficiency and safety, the Electric Department said.
Customers routinely handle utility and property tax concerns at the UBO, including signing up for new accounts, terminating services, and making payments, the press release said. Utility and tax bills are also generated in this office.
Although UBO staff will make every effort to ensure quality service, customers may experience delays on Friday, February 7, and Monday, February 10, the press release said. Customers who normally visit the business counter are encouraged to use online or mail payments, if possible, during this period.
Residents may contact the UBO by calling (865) 425-3400. Questions can also be directed to the Electric Department at (865) 425-1803.