The Oak Ridge Utilities Business Office will temporarily relocate to the Oak Ridge Civic Center for about four months to allow workers to renovate the office to improve safety and efficiency, a press release said.
The Utilities Business Office is where Oak Ridge residents can pay utility bills and city taxes.
The temporary relocation, which will start Monday, October 7, was announced by the Oak Ridge Electric Department.
“The move is due to planned renovations of the UBO that are needed to increase efficiency and safety,” the press release said. “The affected offices are normally located inside the Oak Ridge Municipal Building at 200 South Tulane Avenue. Signs will be posted to direct patrons to the temporary offices.”
During the estimated four-month renovation period, Utilities Business Office operations will be based out of the Recreation Building of the Civic Center, which is located at 1403 Oak Ridge Turnpike. Staff members will use the space that was recently vacated by the Oak Ridge Senior Center when it moved into a new building.
Customers routinely handle utility and property tax concerns at the UBO, including signing up for new accounts, terminating services, and making payments. Utility and tax bills are also generated in this office. During this period, people obtaining permits and licenses from the Community Development Department will be able to pay at the permit desk by check only. Cash or other payment types will have to be received at the temporary business office location, the press release said.
“Although the staff will make every effort to ensure quality service, customers may experience delays during the week before and after the move,” the press release said. “Customers who normally visit the business counter are encouraged to use online or mail payments during this period.”
The phone number for the UBO will remain (865) 425-3400. Any questions about the temporary relocation can also be directed to the Electric Department at (865) 425-1803.
More information will be added as it becomes available.
You can contact John Huotari, owner and publisher of Oak Ridge Today, at (865) 951-9692 or [email protected]
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