Oak Ridge Today

Sitel to add 125 jobs in Oak Ridge

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Sitel Logo

Sitel on Monday announced a major hiring effort of more than 125 new employees at the company’s Oak Ridge facility. Newly hired associates will provide inbound customer service support for a leading loan acquisition and servicing provider. The hiring effort will continue within the local community for the next 60 days, a press release said.

“Thanks to the hard work and dedication the Sitel Oak Ridge staff has provided our clients, we’re able to bring more job opportunities to the Oak Ridge community,” said Oak Ridge Site Director Cassidy Klundt. “We look forward to expanding our current team and continuing to provide high-quality customer service support on behalf of our clients.” [Read more…]

Sitel has charity concert for injured vets Saturday, announces 100 new jobs

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Travis Rice Country Concert at Sitel

Sitel is having a fundraising concert to benefit Wounded Warriors and veteran charities this evening (Saturday evening) and offer 100 new full-time jobs in Oak Ridge.

The free event starts at 5 p.m., and it will raise funds and awareness for the needs of injured service members, a press release said. It will also include a variety of family activities.

The festivities start at 5 p.m. Saturday (today) in Sitel’s lot at 1089 Commerce Park Drive at the Tech 5 Building in Oak Ridge. A number of local country bands will provide the music, followed by headliner Travis Rice at 7 p.m., with patriotic songs honoring America’s brave service men and women, the press release said.

Attendees will enjoy barbecue, hamburgers, hot dogs, and other foods, along with face painting and additional fun activities. Sitel will also give away multiple prizes, including: [Read more…]

Labor Department recovers nearly $144,000 in back wages, penalties from Sitel in Oak Ridge

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The U.S. Labor Department has recovered nearly $144,000 in back wages and penalties from Sitel Operating Corp. in Oak Ridge, federal officials said Thursday.

Sitel has agreed to pay 486 employees $68,901 in back wages after an investigation by the U.S. Department of Labor’s Wage and Hour Division found violations of the Fair Labor Standards Act’s overtime and record-keeping provisions at the company’s facility in Oak Ridge, a press release said. Sitel also paid civil money penalties of $74,900, which were assessed for repeat violations of the FLSA, the release said.

It said investigators from the division’s Nashville District Office found that employees who worked on one client account, United Services Automobile Association, were not paid for time spent conducting required preparatory work before their shifts started. [Read more…]