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City: Higher energy bills on the way again due to cold weather

Posted at 8:48 am February 6, 2018
By Oak Ridge Today Staff Leave a Comment

Electric power bills for residents across the region for energy used in December were much higher than normal as a result of the extreme winter temperatures experienced in the area, officials said Monday.

“Judging from the local weather patterns, customers will continue to see significant increases in their utility bills for energy used in January,” a City of Oak Ridge press release said.

“We frequently receive calls from customers who say they have not changed the temperature on their thermostat, but their bill has increased,” said Marlene Bannon, manager of the Oak Ridge Utility Business Office. “Although you may keep the thermostat temperature consistent, your HVAC unit has to work harder to heat the air when temperatures drop, therefore using more power.”

The “degree-days of heating” is used as a measure for how hard your unit has to work to keep your home at a set temperature. In Oak Ridge during December 2017, there were 591 degree days of heating—almost twice the number from November, the press release said. [Read more…]

Filed Under: Front Page News, Government, Oak Ridge, Top Stories Tagged With: ADFAC, Aid to Distressed Families of Appalachian Counties, City of Oak Ridge, cold weather, degree days of heating, e-Score, electric power bills, electric rates, extreme winter temperatures, Marlene Bannon, Oak Ridge Electric Department, Oak Ridge Utility Business Office, Oak Ridge utility customers, power bills, Project Safe, Tennessee Valley Authority, TVA, winter temperatures

Oak Ridge warns of utility scam

Posted at 5:18 pm November 22, 2016
By Oak Ridge Today Staff Leave a Comment

The City of Oak Ridge is once again receiving calls from customers who have been targeted by scammers posing as city employees. The scams are currently being directed at commercial customers, but have been aimed at residential customers in the past, a press release said.

The scam begins when a caller advises the customer that their utility bill is past due and that a “technician” is on the way to disconnect their utilities. The customer is advised to pay the bill immediately with either cash or a pre-pay credit card to avoid disconnection. The caller can be very convincing and they have garnered a long list of victims across the country. [Read more…]

Filed Under: Front Page News, Government, Oak Ridge, Top Stories Tagged With: City of Oak Ridge, Marlene Bannon, Oak Ridge Utility Business Office, utility scam

Oak Ridge warns of utility scam

Posted at 10:54 am October 2, 2012
By John Huotari Leave a Comment

An Oak Ridge utility customer helped expose a scam designed to steal money from residents, city officials said in a Tuesday press release.

The customer reported that she received a phone call from someone pretending to to be from the City of Oak Ridge Utility Business Office. The customer was told her account was more than 30 days past due, and she needed to pay at least $50 to someone who would stop by her house.

If she did not make the payment, the customer was told, her power would be disconnected.

[Read more…]

Filed Under: Government, Police and Fire Tagged With: Oak Ridge Utility Business Office, utilities scam

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Classifieds

Availability of the draft environmental assessment for off-site depleted uranium manufacturing (DOE/EA-2252)

The U.S. Department of Energy (DOE) National Nuclear Security Administration (NNSA) announces the … [Read More...]

Public Notice: NNSA announces no significant impact of Y-12 Development Organization operations at Horizon Center

AVAILABILITY OF THE FINAL ENVIRONMENTAL ASSESSMENT FOR THE OFFSITE HOUSING OF THE Y-12 DEVELOPMENT … [Read More...]

ADFAC seeks contractors for five homes

Aid to Distressed Families of Appalachian Counties (ADFAC) is a non-profit community based agency, … [Read More...]

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